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Coffee Machine Service & Repair
Service/Repair Terms & Condition
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What is it?
- Maintenance Service
- Dismantle group head, shower, clean the inside of the group head
- Dismantle frothing wand, clean the inside of the frothing wand
- Replace group head gasket (if required)
- Recommended every 3 months
Why you need this
- Group head gasket - To maintain 9-12 bar pressure is maintained, otherwise taste of espresso will be degraded
- Frothing wand power is optimized, to speed up volume / speed of coffee making process
You definately need this "IF"
- Frothing wand lack of power or clogged ; frothing wand feels very stiff & hard to move
- Portafilter/Group head leaking when making coffee ; Coffee taste watery, light/weak, bitter, sour ; Portafilter/Group head clogged
- Group Head clogged, or water come out very slowly
Duration: 30-60 minutes
Fees
RM 150 - Group Head & Steamer Service - Open & clean Group Head, open & clean frother
Extras
RM 220 - Change Gasket* for 2 Group Machine
RM 160 - Change Gasket* for 1 Group Machine
+RM 150 - Labor for Gasket removal IF Gasket has turn to stone-like or glass-like. Inclusive Gasket broken, cracked, crystalized, mineralized
*Inclusive Gasket from Italy
I am interested, what now? Contact us
Proceed with Service & Repair > Step 1
Send the follow details over to us:
- Coffee Machine or Grinder Brand , Model , Year of make (If have)
- Picture of your coffee machine or grinder
- Detailed Description of the problem you are currently facing
- Your Location
Proceed with Service & Repair > Step 2
- Read our terms and condition here
Summary: No refund if someone scam sold you empty machine (casing only)
Proceed with Service & Repair > Step 3
- Pay here for the Service or Repair
- Provide your full address & location
- We will arrange technician to visit your outlet
- Or you can drop your machine at our office
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